General Features
Account Management Activity Management Administrative Interface Contact Management Email Logging Expense Management Marketing Campaign Mobile Connection Opportunity Management Outlook Integration Project Management Reporting-Exporting Support Management System Architecture Task Management Template Management
Customer Relationship Management is the strategy that defines how you and your organization will manage the life cycle of a customer relationship.
Extensive Personal Information Management feature set
Toolbars for fast access to common features
Open structure allows for cost effective development of customizations
Comprehensive Help and Implementation documentation
Extensive ability for users to define system preferences specific to the way they work
Virtually unlimited ability to set-up and customize user-defined fields used for profiling
Contacts and Accounts, defining Activity Types and Opportunity specifications
Global searching of Contacts and Accounts across multiple Account Packages based on User permissions
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Tour de Force is Account-centric, not Contact-centric
Tour de Force is designed with the business-to-business sales company in mind. An Account within Tour de Force usually represents a relationship with another company with which your company does business. Accounts can be "parents to virtually any item in the Tour de Force hierarchy. This fact allows you to link virtually unlimited informtion to an Account while the Account itself remains unchanged.
- Robust & Flexible Tour de Force is a 3rd generation product built on a robust architecture, making Tour de Force more flexible than ever. Tour de Force was designed as a sales tool for the distribution industry, but has been adapted by a number of other industries including manufacturing, furniture sales, marketing, and credit union management.
- Tour de Force's reliance on user-defined fields makes it tremendously flexible. During your company's initial implementation of Tour de Force, YOU decide on the terminology the software uses, and you decide how information will be presented to your sales team.
Additionally, Tour de Force's architecture is extensible, allowing easy additions known as "Modules" to be added depending on your needs.
- Tour de Force is a truly collaborative environment that can be accessed online or offline, ensuring availability of your information. All accounts, contacts, and opportunities are fully inter-related, offering easy access to your data from multiple locations and interfaces.
- If Tour de Force interests you, but you feel trapped in your old CRM product, don’t worry. Tour de Force can provide the consulting necessary to convert all of your legacy data to Tour de Force.